Sorry, Looks Like Your Network Settings Are Preventing Access To This Feature – How To Fix

Network issues on a tropical Island

The error message “Sorry, looks like your network settings are preventing access to this feature” is typically encountered when attempting to utilize Microsoft’s AI bot, specifically Bing AI.

This frustrating occurrence has been reported by users trying to get the most out of their ChatGPT Plus subscriptions. The crux of the matter lies within your device or network setup – it indicates that certain elements in your system environment prevent proper interaction with the desired feature.

Misconfigured or incompatible network settings, firewall restrictions on either your device or browser, and even geographical constraints can trigger such an issue. Understanding this technical glitch is key in navigating a successful workaround and restoring full access to Bing AI.

Understanding the Error: Network Settings Prevent Access to Feature

Network issues often halt our digital activities, and the “Sorry, looks like your network settings are preventing access to this feature” error is one such disruptive force. It’s a common problem encountered when there’s an inconsistency with your internet connection or some restrictions in place, hindering applications from working optimally.

The message typically pops up on devices running various Microsoft features like Bing AI or ChatGPT Plus subscription services.

This technical roadblock can stem from several sources – firewall restrictions, device settings adjustments gone awry, misconfigured network settings, or even geographical boundaries set on certain applications.

Slow internet speed could also culminate into this issue while running high-resource demanding software such as gaming apps or heavy-duty browsers. Your security configurations might unknowingly block safe websites under the hood of protecting you from potential threats.

So understanding why we encounter “network settings prevent access to feature” errors paves the way for an informed troubleshooting process.

Reasons for the Network Settings Error

There are several reasons why you might encounter the “Sorry, looks like your network settings are preventing access to this feature” error message.

Incorrect DNS settings

DNS, or Domain Name System settings, serve as the internet’s phonebook. They play an integral role in connecting your device to the wider web. If these settings are incorrect or misconfigured, it may lead to access issues like “Sorry looks like your network settings are preventing access to this feature” error.

Essentially, when your system has incorrect DNS details, it struggles to connect with the correct servers and resources online. This could be due to entering wrong DNS numbers or leveraging a faulty DNS server from your Internet Service Provider (ISP).

In some cases, you may experience slow internet connections and other technical glitches with incorrect DNS entries that can also prevent successful access to certain features.

Corrupted network settings

Corrupted network settings might be the villain behind your “Sorry, Looks Like Your Network Settings Are Preventing Access To This Feature” error message. This sort of corruption could happen due to several reasons such as sudden power outage, system crashes, or malicious software.

Any change in these settings distorts how your device communicates with your router or modem, leading to access prevention on certain features. Some users also encounter this problem after updates from Microsoft or other software installations that modify network configurations inadvertently.

Fixing corrupted network settings often involves resetting these configurations back to their defaults – a task you can accomplish through the Network & Internet section in the Windows Settings app.

But don’t jump right into action just yet! Ensure you have all necessary details for reconfiguration handy like VPN server IPs and Wi-Fi passwords before initiating this fix.

Metered connection

A metered connection can sometimes contribute to the “New Bing looks like your network settings are preventing access to this feature” error. A metered connection is a type of internet connection where data usage is limited or charged based on the amount of data consumed.

This error may occur if you’re using a metered connection and your device or browser settings are blocking access to certain features, such as New Bing. To fix this issue, you can disable the metered connection in your device’s settings or change it to an unmetered Wi-Fi network.

By ensuring that you have an unrestricted internet connection, you should be able to resolve this error and gain access to the desired feature without any interruptions.

VPN not connecting

If you’re encountering the issue of your VPN not connecting, it could be due to various reasons. One common reason is that the VPN server might be experiencing technical difficulties or server issues.

Another possibility is that there may be a conflict with other software or extensions on your device. It’s also worth checking if your VPN subscription has expired or if there are any billing issues that need to be resolved.

In some cases, updating the VPN app to the latest version or reinstalling it completely can help resolve connectivity problems. If all else fails, reaching out to customer support for assistance is recommended.

How to Fix the Network Settings Error

To fix the network settings error, you can try clearing your browsing history and cached data, disabling the metered connection, checking your internet connection, verifying your VPN server status, resetting the network settings, and changing the DNS settings.

Clear browsing history and cached data

To fix the network settings error preventing access to a feature, try clearing your browsing history and cached data. This can help resolve any issues caused by corrupt browser cache or cookies. Here’s how:

  1. Open your browser settings.
  2. Look for the option to clear browsing history or clear browsing data.
  3. Select the appropriate time range (e.g., last hour, last 24 hours, last week) or choose to clear everything.
  4. Make sure to include cached images/files and cookies in the list of items to be cleared.
  5. Click on the “Clear” or “Delete” button to start the process.

Disable the metered connection

To fix the network settings error, you can try disabling the metered connection. This option is particularly useful if you have limited data usage or are on a metered network. Here’s how to do it:

  1. Open the Windows Settings app by clicking on the Start menu and selecting “Settings.”
  2. In the Settings app, click on “Network & Internet.”
  3. Under Network & Internet, select “Advanced network settings” or “Change adapter options,” depending on your version of Windows.
  4. A list of network connections will appear. Right – click on the one you’re currently using and select “Properties.”
  5. In the Properties window, look for an option that says “Metered connection” or something similar.
  6. Toggle off the switch next to the metered connection option to disable it.
  7. Click “OK” or “Apply” to save your changes.

Check your internet connection

To fix the network settings error and regain access to the feature, follow these steps to check your internet connection:

  1. Ensure your device is connected to the internet.
  2. Check if other devices on the same network can connect to the internet.
  3. Restart your router or modem.
  4. Verify that all cables are securely plugged in and there are no physical connectivity issues.
  5. If you’re using Wi – Fi, make sure you’re within range of the network and have entered the correct password.
  6. Try connecting to a different Wi – Fi network or switch to a wired Ethernet connection if available.
  7. Disable any VPN or proxy connections temporarily as they may interfere with your internet access.
  8. Temporarily disable any firewall or security software that might be blocking network connections.
  9. Test your connection by visiting other websites or running a speed test to ensure it’s working properly.

Check your VPN server status

To fix the network settings error, it’s important to check your VPN server status. Here are the steps to follow:

  1. Open your VPN app or software.
  2. Look for the server status or connection status section.
  3. Check if the server you’re connected to is currently experiencing any issues or downtime.
  4. If there is a problem with the server, try selecting a different server location from the available options.
  5. Wait for a few moments and see if reconnecting to a different server resolves the network settings error.

Reset the network settings

To fix the network settings error and regain access to the feature, you can try resetting the network settings. This can help resolve any underlying issues with your network configuration. Here’s how:

  1. Open the Windows Settings app.
  2. Go to “Network & Internet” and click on it.
  3. In the left sidebar, select “Advanced network settings.”
  4. Scroll down and click on “Network reset.”
  5. A warning message will appear, informing you about the consequences of resetting your network settings. Click on “Reset now” to proceed.
  6. Windows will then reset all your network adapters, reinstall networking components, and restore default settings.

Change the DNS settings

To fix the network settings error preventing access to a feature, you can try changing the DNS settings on your computer. Here’s how:

  1. Open the Windows Settings app and go to Network & Internet.
  2. Click on “Advanced network settings” and then select “Network reset.”
  3. On the Network reset page, click on “Reset now” to reset your network settings.
  4. Once the reset is complete, go back to the Network & Internet settings.
  5. Click on “Change adapter options” and locate your Wi – Fi or Ethernet connection.
  6. Right – click on the connection and select “Properties.”
  7. In the Properties window, scroll down and find “Internet Protocol Version 4 (TCP/IPv4).”
  8. Select it and click on “Properties” again.
  9. In the next window, choose “Use the following DNS server addresses.”
  10. Enter a preferred DNS server address (such as and an alternate DNS server address (such as
  11. Click “OK” to save the changes.
  • Error message: Sorry, looks like your network settings are preventing access to this feature
  • Possible solutions include changing DNS settings
  • Steps provided for changing DNS settings in Windows
  • Caution about entering valid DNS server addresses

Dealing with VPN Issues

To deal with VPN issues, restart your VPN app, reinstall the latest version if necessary, check for firewall blocking, switch to a different server, or contact customer service for assistance.

Restart your VPN app

To fix network settings errors that prevent access to a feature, one of the steps you can take is to restart your VPN app. Here’s what you need to do:

  • Close your VPN app completely.
  • Wait for a few seconds.
  • Open your VPN app again.
  • Connect to the desired server location.

Reinstall the latest version of your VPN app

To resolve the network settings error, try reinstalling the latest version of your VPN app. Here are the steps to follow:

  1. Uninstall the existing VPN app from your device.
  2. Visit the official website of the VPN provider and download the latest version of their app.
  3. Once downloaded, open the installer file and follow the on – screen instructions to install the app.
  4. Launch the newly installed VPN app and sign in with your credentials if required.
  5. Configure the VPN settings according to your preferences.
  6. Connect to a server and check if you can access the feature without any error.

Check the firewall blocking

To troubleshoot the network settings error, it is important to check if the firewall is blocking access to the feature. Here are the steps you can follow:

  1. Ensure that your firewall is not preventing access to the feature.
  2. Open the Windows Settings app and navigate to “Network & Internet.”
  3. Click on “Advanced network settings” and select “Firewall & network protection.”
  4. Disable the firewall temporarily and try accessing the feature again.
  5. If you can access the feature after disabling the firewall, there may be specific settings that need to be adjusted.
  6. Check if any antivirus software or third – party security programs have additional firewall settings that might be blocking access.
  7. Make sure that your browser’s security settings are not overly restrictive and are allowing necessary connections.
  8. If necessary, consult your IT department or technical support for guidance on adjusting firewall settings without compromising network security.

Switch to a different VPN server

If you’re encountering the “Sorry, Looks Like Your Network Settings Are Preventing Access To This Feature” error while using a VPN, switching to a different VPN server can often resolve the issue. Here’s what you should do:

  • Disconnect from the current VPN server.
  • Open your VPN app or software.
  • Look for options or settings related to server selection.
  • Choose a different server location from the available options.
  • Connect to the newly selected server.

Contact customer service

If you’ve tried the suggested fixes for the network settings error but are still unable to access the feature, it’s time to reach out to customer service for further assistance. The technical support team is there to help troubleshoot and resolve any lingering issues. Here are some steps to take when contacting customer service:

  1. Gather relevant information: Before reaching out to customer service, make sure you have all the necessary details related to the error. This may include error messages, screenshots, or any other information that can help them understand the problem better.
  2. Find contact information: Visit the official website of the product or service you’re using and look for their customer support section. There, you should find contact information such as phone numbers, email addresses, or live chat options.
  3. Prepare your description of the problem: When contacting customer service, clearly describe the issue you’re facing. Include relevant details such as what feature is being blocked, when the problem started occurring, and any troubleshooting steps you’ve already taken.
  4. Be patient and polite: Remember that customer service representatives are there to assist you, so approach them with patience and politeness. Clearly explain your situation and be open to following their guidance or suggestions.
  5. Follow their instructions: Customer service representatives may ask you to perform certain actions or provide additional information to diagnose and fix the problem. Follow their instructions carefully and provide them with any requested details promptly.
  6. Maintain communication: Stay in touch with customer service throughout the troubleshooting process. Respond promptly to any emails or messages they send and provide updates on whether their suggestions have resolved the issue or not.


In conclusion, encountering network settings errors can be frustrating but understanding the reasons behind them and knowing how to fix them is essential. By following the steps mentioned in this article, you can troubleshoot network issues effectively and regain access to the features you need.

Remember to clear your browsing history, check your internet connection, and consider contacting technical support if necessary. Don’t let network settings prevent you from enjoying a seamless online experience!

Sorry, Looks Like Your Network Settings Are Preventing Access To This Feature – How To Fix
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