Let’s face it; nobody wants to talk to a robot. Have you seen those futuristic movies where robots take over the world? Scary stuff. But what if I told you there’s a type of robot that’s helpful and fun to talk to? Yep, I’m talking about chatbots. And if you’re a WordPress user, you’re in luck because there are some fantastic chatbots out there that won’t cost you a single penny. That’s right, free. So, without further ado, let’s check out the best free chatbots for WordPress to make your website visitors feel like they’re talking to a calm, helpful, and not-at-all-evil robot friend.
What Can I use the Chatbot For?
Here are five things a chatbot can do for you that will make you feel like a website superhero.
Customer Support
If you run a website, you know how important it is to provide outstanding customer support. A chatbot can be an excellent tool to help you do that. With a chatbot, you can instantly answer your customers’ questions, direct them to relevant information on your website, and offer 24/7 support, even when unavailable. Using a chatbot for customer support can increase customer satisfaction and reduce response times, leading to happier and more loyal customers.
Lead Generation
Lead generation is collecting information about potential customers and following up with them to convert them into paying customers. A chatbot can be a powerful tool for lead generation, allowing you to collect lead information, such as email addresses or phone numbers, and then follow up with those leads to try and convert them into customers. With a chatbot, you can automate the lead generation process, saving you time and effort while still attracting potential customers to your business.
E-commerce
If you run an e-commerce website, a chatbot can be an effective tool to help with sales. With a chatbot, you can recommend products to customers based on their interests and past purchases, provide product information, and answer customer questions about shipping, returns, and other relevant information. Using a chatbot for e-commerce can improve the customer experience and increase sales, leading to more revenue for your business.
Event Booking
If your website offers events or appointments, a chatbot can be a valuable tool to help customers book their appointments, remind them of upcoming events, and answer any questions they might have. With a chatbot, you can automate the booking process, making it easy for customers to schedule their appointments and reducing the time and effort required to manage bookings manually. Using a chatbot for event booking can provide a better customer experience and free up your time to focus on other aspects of your business.
Content Promotion
A chatbot can be a great tool to promote that content to your website visitors. With a chatbot, you can send notifications to visitors when you publish new content, offer personalized recommendations based on their interests, and provide instant access to your content. Using a chatbot for content promotion can increase engagement and drive more traffic to your site, helping to grow your business over time.
Tidio
Tidio is a popular chatbot solution that can help you provide customer support, generate leads, and improve your website experience. With Tidio, you can chat with as many website visitors as you like, set up automatic welcome messages, and customize the chat widget to match your website’s branding. Additionally, Tidio offers real-time visitor data, file sharing, and multi-language support, allowing you to communicate with visitors worldwide. The free plan of Tidio provides a lot of value, making it an excellent option for small new businesses or websites.
Here’s a list of all the features you get with the free plan of Tidio:
- Unlimited chats: You can chat with as many website visitors as you like without limitations.
- Mobile app: You can download the Tidio mobile app for iOS and Android to stay connected with your visitors even when you’re on the go.
- Automated messages: You can set up automatic welcome messages, chatbots, and email responses to engage your visitors and save time.
- Basic customization: You can customize the chat widget to match your website’s branding by changing the colors, logo, and greeting message.
- Integration with major CMS platforms: You can integrate Tidio with popular CMS platforms like WordPress, Shopify, and Wix.
- Visitor tracking: You can see real-time visitor data, including location, page views, and chat history.
- File sharing: You can send and receive files during the chat, such as documents or images.
- Multi-language support: Tidio supports over 183 languages, allowing you to communicate with visitors worldwide.
Overall, the free plan of Tidio provides a lot of value, especially for small businesses or websites just starting.
Tawk
Tawk is a popular chatbot solution that allows you to provide real-time customer support and engage with your website visitors. With Tawk, you can chat with unlimited visitors, customize the chat widget to match your website’s branding, and receive notifications when visitors need assistance. Best of all, everything is completely free, which makes Tawk an excellent option for businesses of all sizes that want to improve their customer support and engage with their website visitors.
In addition to the free features, Tawk also offers a range of paid add-ons that can enhance your customer support experience. For example, you can hire real chat agents to handle customer inquiries on your behalf or use advanced features like analytics, chatbots, and integrations with popular CRM platforms. These paid add-ons help businesses scale their support operations and improve customer experience.
Overall, Tawk is an excellent chatbot solution that offers a wide range of features and add-ons to help businesses of all sizes improve customer support and engagement. With its free plan and flexible paid add-ons, Tawk is an excellent choice for anyone looking to provide real-time support to their website visitors.
Here’s a list of the features you get in the free plan of Tawk:
- Unlimited chats: You can chat with as many website visitors as you like without limitations.
- Customizable chat widget: You can customize the chat widget to match your website’s branding by changing the colors, position, and greeting message.
- Visitor monitoring: You can see real-time visitor data, including location, page views, and chat history.
- Canned responses: You can create pre-written answers to common questions, saving time and improving your support team’s efficiency.
- Chat transcripts: You can review past chat conversations with visitors, which can help you to identify recurring issues and improve your support process.
- Integration with popular CMS platforms: Tawk integrates with popular CMS platforms like WordPress and Shopify, making it easy to get started.
- Mobile apps: You can download the Tawk mobile app for iOS and Android, which allows you to chat with visitors on the go.
With Tawk, the free plan is the standard plan and offers everything you might need. Tawk provides many useful features, making it an excellent option for businesses of all sizes that want to improve customer support and engage with website visitors.
IntelliTicks
Intelliticks is a chatbot solution that uses artificial intelligence to help you engage with your website visitors and provide real-time support. With IntelliTicks, you can customize the chat widget to match your website’s branding, use AI-powered chatbots to handle customer inquiries, and integrate with popular CMS platforms like WordPress and Shopify. In addition, IntelliTicks offers features such as visitor tracking, canned responses, and multi-language support to help you provide efficient and personalized support.
IntelliTicks offers a range of pricing plans, including a free program that allows you to chat with up to 100 visitors per month. The paid plans offer additional features such as unlimited chats, advanced analytics, and integrations with popular CRM. In addition, IntelliTicks provides a range of customization options, including the ability to add custom branding, create custom chat flows, and integrate with third-party tools.
IntelliTicks is a powerful chatbot solution that can help businesses of all sizes improve customer support and engagement. With its AI-powered chatbots, flexible pricing plans, and customizable features, IntelliTicks is an excellent choice for companies looking to provide personalized and efficient support to their website visitors.
Here’s a list of the features you get in the free plan of IntelliTicks:
- Chat with up to 100 visitors per month: You can chat with up to 100 visitors at no cost.
- Customizable chat widget: You can customize the chat widget to match your website’s branding by changing the colors, logo, and greeting message.
- AI-powered chatbots: You can use IntelliTicks to handle customer inquiries and automate everyday support tasks.
- Visitor tracking: You can see real-time visitor data, including location, page views, and chat history.
- Canned responses: You can create pre-written answers to common questions, saving time and improving your support team’s efficiency.
- Multi-language support: IntelliTicks supports over 80 languages, allowing you to communicate with visitors worldwide.
- Integration with popular CMS platforms: IntelliTicks integrates with popular CMS platforms like WordPress and Shopify, making it easy to get started.
Overall, the free plan of IntelliTicks provides a lot of value, especially for small businesses or websites just starting.
Summary
Well, we’ve reached the end of our chatbot journey, folks. We’ve explored the wonderful world of chatbots and their many uses on a WordPress website. From providing customer support to generating leads to promoting content, chatbots are a powerful tool that can help you engage with your website visitors and take your online experience to the next level. And with solutions like Tidio, Tawk, and IntelliTicks, you can get started with chatbots without breaking the bank.
So, what are you waiting for? It’s time to stop talking to a brick wall and start talking to a wall that talks back. With the help of chatbots, you can provide excellent customer support, generate leads, and improve your website experience – all while making your life a whole lot easier. So go forth, my chatbot-loving friends, and embrace the future of online engagement!